The mission of VNA of Erie County is to provide quality, cost effective home health care services to residents of Erie County, regardless of the ability to pay.
We believe that patients prefer to be at home whenever possible and that they should be treated with compassion, dignity and respect. Our services will provide care for individuals and their families. The physical, emotional, social and spiritual needs of patients will be met through the coordinated efforts of all concerned.
We believe our most valuable resources are the loyal and compassionate people who provide services for our Agency as staff or as volunteers.
We believe that we should provide the same high quality of care, regardless of race, sex, color, age, religion, lifestyle, national origin, value/belief system, handicap or an individual’s ability to pay.
We believe that our primary goal is to provide services that not only meet the needs of the people we serve but exceed their expectations.
We believe that services directed and supported by our community will be responsive to the special needs of the patients we serve.
We believe that we must maintain a sound financial position, manage our assets wisely and approach all aspects of our business in an ethical manner.
We believe that through cooperation, coordination or collaboration we can provide continuity and quality of care for the patient. Building and maintaining mutually beneficial relationships with allied health and human service providers is important to our community.